Cancellation terms

Just to be sure

The long awaited summer or winter holiday in the Salzburger Land is not far away anymore. Suddenly something unexpected happens which makes it impossible for you to go on holiday. Which cancellations terms are then valid?

You have got the choice!

Is flexibility the most important factor when planning your holiday?
Or do you prefer the best available price because you plan well in advance and are certain about your travel dates?

With us, you can choose between two different rate types designed to perfectly suit your individual needs.

To be on the safe side and minimize any risk, we highly recommend taking out travel insurance.
We recommend the European Travel Insurance, which you can easily purchase here.

best FIX booking

Your cheapest price with 10% special discount

no free of charge cancellation possible.
Total amount is due immediatelly after taking out the booking.
Only bookable until 60 days before arrival.

best FLEX booking

High flexibility combined with a top price

until 30 days before arrival there are no cancellation costs
from 30 days before arrival or in the case of a no-show
90% of the booked arrangement will be charged.
30% deposit within 10 days after taking out the booking
final payment on site in cash, with eurocard, Visa or Mastercard

General conditions

Furthermore, the General Terms and Conditions according to the Austrian Hotel Regulations apply, with the exception of our stated cancellation conditions, which take precedence.

Don´t risk anything …

To avoid any inconvenience in the case of a possible cancellation we recommend to take out
a travel and cancellation insurance.

Our partner "Europäische Reiseversicherung" is offering bargain insurance coverage for your stay at the Appartements Schattauer.

Which services are included? Take out insurance online!