Cancellation terms and conditions

Cancellation terms

Just to be sure

The long awaited summer or winter holiday in the Salzburger Land is not far away anymore. Suddently something unexpected happens which makes it impossible for you to go on holiday.

Special cancellation terms because of the

corona virus

  • Up to 30 days before your stay there are no cancellation costs at all.
  • From 30 days to arrival or in the case of a no-show 90% of the booked arrangment will be charged.


If there would be covid-19 caused problems you could cancel for free until 2 days before arrival if one of the following reasons appear.

  • compulsory quarantine measures in your home country after returning from Austria
  • closed borders
Despite the loose cancellation terms we recommend to take out the special Covid-19 insurance of the „Europäische Travel Insurance“
They cover additionally to classic cancellation reasons like illness, accidents and many more also possible covid caused reasons like positive last minute PCR-tests, if you are in quarantine and many more.
Detailed information about their offer can be found here
Take our this special insurance online.

Don´t risk anything …

To avoid any inconvenience in the case of a possible cancellation we recommend to take out
a travel and cancellation insurance.

Our partner "Europäische Reiseversicherung" is offering bargain insurance coverage for your stay at the Hotel & Appartements Schattauer.

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