Cancellation terms and conditions

Cancellation terms

Just to be sure

The long awaited summer or winter holiday in the Salzburger Land is not far away anymore. Suddently something unexpected happens which makes it impossible for you to go on holiday.

Special cancellation terms because of the

corona virus

Due to the spread of the corona virus in spring 2020 the public life as we knew it became strongly limited. We are looking optimistically into the future but nobody can make a serious prediction how the situation will be the upcoming months. We would like to offer you as much flexibility as possible and so we have set the following special terms for a stay from 01.11.2020 until 30.04.2021.

  • Up to 10 days before your stay there are no cancellation costs at all.
  • From 10 days to arrival or in the case of a no-show 90% of the booked arrangment will be charged.
If there would be a corona outbreak even more shortly then you can also cancel for free until 2 days before arrival.

Our regular cancellation conditions

Valid for cancellations which have got nothing to do with Covid-19

  • Up to 42 days before your stay there are no cancellation costs at all.
  • From 42 days to arrival or in the case of a no-show 90% of the booked arrangment will be charged.

Don´t risk anything …

To avoid any inconvenience in the case of a possible cancellation we recommend to take out
a travel and cancellation insurance.

Our partner "Europäische Reiseversicherung" is offering bargain insurance coverage for your stay at the Hotel & Appartements Schattauer.

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